Frequently Asked Questions

About the Rías Baixas Wine Shop

Q: What is the Rías Baixas Wine Shop?

A: The Rías Baixas wine region has partnered with great brands from the region and retail partners in the United States to bring you hand selected offers for great Rías Baixas wines.

Shipping Information

Q: Who is selling and shipping the wines?

A: Wines are sold by our retail partners. On each individual offer, it will clearly state who the merchant of record is. We have a relationship with all of our sellers and we can vouch for the authenticity of their wine program.

Q: What states can you ship to?

A: This will be determined by the retail partner and will be clearly stated on the offer page.

Q: When will I receive my wines?

A: Generally, your wine will be shipped within 4-6 business days.

After an order is placed we securely transmit the shipping details to the merchant. They will prepare your order and ship it, at which point they provide a tracking number that you can use to track your package. Time to receive your order will depend on the order, the time of year and the merchant.

At times, merchants will hold shipment of wines when there is a particularly bad weather system or they fear the quality of your wines might suffer in any way from being shipped immediately. In these cases, it may take a few extra days before your order is shipped and you receive a tracking number.

You can request an update on the shipping status of your order any time by sending us an email at support@winepost.shop.

Returns Policy & Information

Q: What is your return policy?

A: If you are unhappy with the wine, send us an email at support@winepost.shop and we will work with the retail partner to provide a suitable return or refund. Your satisfaction is our top priority.